Mentza Helpdesk

Getting Started

• What is a channel?
• [Android] I don't see the latest version of Mentza on the Play Store
• How do I become eligible to create premium (paid) circles or channels
• How long will it take for the approval for creating a paid circle / channel
• How do I get to know that my request is approved or not?
• How can I buy Mentza Coins?
• What is the value of a coin?
• Who can redeem a coin for cash?
• Who should be using Mentza & Why?
• What is the format of Mentza conversations
• What is premium content on Mentza
• How do I pay for premium content?
• Can I redeem the coins that I have bought?
• How do I join Mentza?
• How do I send coins to someone?

For Creators

• How can I update the Episode names for my channel?
• What can I do with disruptive users in my Circle?
• I can't make it to my circle - how do I reschedule?
• How do I access my Audio Portfolio?
• What's the Mentza Creator Studio and how do I get there?
• I can't find the recording of a channel episode on my portfolio
• How can I invite someone to my circle?
• What information should I include in the details of the Paid Channel?
• How do I promote my Premium Content?
• Who can see the paid content on Mentza?
• When can I redeem my Coins?